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Change and return of products

Our company is doing everything it can to ensure total customer satisfaction market.
If the customer wishes to change the product-return received must, within 14 working days of receipt of purchase:

• Fill in all the fields in the electronic form on page "Returns»
• Call the 210 8980.170

Changes-returns of products beyond those days will be accepted only after agreement with our company.

 

Requirements change-return products

Our company pay attention to the quality of products shipped and is not liable for any defects of products available to customers.

The customer has the right to return or change the product if:
• It is faulty
• It is the right size (only concerns products of the category "Shoes" and "Fashion" is not valid in baptismal garment).
• He sent the wrong product from what was ordered.

In all these cases the customer can change or return the product following the procedure referred to in paragraph 'Change or return of products'' and prerequisite:

• Do not spoiled product packaging
• Do not have removed the product from its original packaging, including accessories, labels, etc.
• Be exactly the same state it was in when buying. That is new, unworn, unwashed, unused
• Do not be a product purchased at a discount or offer.
• Do not be a product "special order", that is not product manufactured by our company solely for the client.

The mission of changing products made only after received and checked in quality products returned. Refunds are not made and the refund amount credited to your account for any other market.

How to send and delivery costs in case of change - return.

• Improper shipping product shipping costs borne by our company.
In the event of a change-return product the customer shall bear the shipping costs.
• Where a product change or return does not meet the above conditions described above in paragraph '' change- returning products', the parcel will be returned to sender with the same charge.
• The costs of delivery of the returned entirely Without change borne by the customer.

For this reason, we recommend that:

• Use a recognized courier service for return or change your market.
• To pack the product in a larger box carefully to be protected during shipment.
• In no case responsible by our company for loss, delay, theft or mismanagement of the package sent by the client to change -Back product.
• Under no circumstances is acceptable return receipt or change product delivery to our company.
• All products must be sent to the headquarters of our company.
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