Skip to content
Τηλεφωνικές Παραγγελίες: ΚΗΦΙΣΙΑ τηλ. 210 8085969 – ΓΛΥΦΑΔΑ τηλ. 210 8980170 - ΕΛΛΗΝΙΚΟ τηλ. 210 9902190
Τηλεφωνικές Παραγγελίες: ΚΗΦΙΣΙΑ 210 8085969 ΓΛΥΦΑΔΑ 210 8980170 - ΕΛΛΗΝΙΚΟ 210 9902190

Changes and returns

Change and return of products

Our company is doing everything it can to ensure total customer satisfaction market.

In case you wish to return the product, you have the right to do so within fourteen (14) days of receiving it.

In case you wish for any of the below mentioned reasons to return the product and for your best convenience, please contact the Customer Care Center by calling at 210 9902190 every day from 09:00 to 17:00 (Monday - Friday) or by emailing info@designerscat.com

Changes-returns of products beyond those days will be accepted only after agreement with our company.

 

Requirements change-return products

Our company pay attention to the quality of products shipped and is not liable for any defects of products available to customers.

The customer has the right to return or change the product if:
• It is faulty
• It is the right size (only concerns products of the category "Shoes" and "Fashion" is not valid in baptismal garment).
• He sent the wrong product from what was ordered.

In all these cases the customer can change or return the product following the procedure referred to in paragraph 'Change or return of products'' and prerequisite:

• Do not spoiled product packaging
• Do not have removed the product from its original packaging, including accessories, labels, etc.
• Be exactly the same state it was in when buying. That is new, unworn, unwashed, unused
• Do not be a product purchased at a discount or offer.
• Do not be a product "special order", that is not product manufactured by our company solely for the client.

The mission of changing products made only after received and checked in quality products returned. Refunds are not made and the refund amount credited to your account for any other market.

How to send and delivery costs in case of change - return.

• Improper shipping product shipping costs borne by our company.
In the event of a change-return product the customer shall bear the shipping costs.
• Where a product change or return does not meet the above conditions described above in paragraph '' change- returning products', the parcel will be returned to sender with the same charge.
• The costs of delivery of the returned entirely Without change borne by the customer.

For this reason, we recommend that:

• Use a recognized courier service for return or change your market.
• To pack the product in a larger box carefully to be protected during shipment.
• In no case responsible by our company for loss, delay, theft or mismanagement of the package sent by the client to change -Back product.
• Under no circumstances is acceptable return receipt or change product delivery to our company.
• All products must be sent to the headquarters of our company.

Applicable Law - Jurisdiction

These Terms and Conditions and any amendments thereto shall be governed by the law of Greece. For any dispute that may arise from the Terms hereof, the Courts of Athens are defined as competent in the matter of.