The website www.designerscat.com is the e-shop for the promotion and sale through the Internet of the products of "DESIGNER’S CAT ΜΕΠΕ", whose central offices are in Glyfada Greece (33, A. Metaxa str), has the VAT No 998483794, the contact email address email@example.com and the customer service telephone number (+30) 210 9902190.
Full and reliable information
DESIGNER’S CAT warrants that the information presented in www.designerscat.com concerning the substantial characteristics of the offered products is complete and accurate, with the reservation of entries which are manifestly erroneous or are due to force majeure (for example, hardware malfunction).
Limitation of liability
Intellectual and Industrial Property Rights
All content presented in www.designerscat.com (indicatively: offered products, texts, photographs, images, sketches, designs, tables, graphics, databases, trademarks etc) are the intellectual and/or industrial property of DESIGNER’S CAT and are protected by the relevant provisions of the Greek and European laws, as well as the relevant international conventions. Similarly, the design and overall presentation of the website www.designerscat.com constitutes the intellectual property of DESIGNER’S CAT.
It is, therefore, prohibited to reproduce (in whole or in part), publish, disseminate to the public, download or use in any manner and by any means the protected original content of www.designerscat.com for any purpose other than the information of the visitors and the transactions of the customers with DESIGNER’S CAT. Moreover, it is similarly prohibited to create, publish, disseminate to the public and make any commercial use of any derivative work of any kind or form if it is based on DESIGNER’S CAT protected original material appearing at www.designerscat.com. Finally, it is prohibited to reproduce (in whole or in part), copy or alter the design of www.designerscat.com or part thereof, concerning both its structural elements as well as its secondary characteristics which contribute to its unique and original character.
Publication includes the promulgation of the original material contained in the website through social media (indicatively: facebook, instagram, google+, you tube etc). Dissemination to the public means any act of promulgation of a protected work through the interactive environment of the Internet.
The industrial designs, the trademarks and the logos appearing at www.designerscat.com constitute the intellectual property of DESIGNER’S CAT and are protected under the relevant provisions of the Greek and European laws, as well as the relevant international conventions. It is prohibited to reproduce (in whole or in part), copy, alter, market, construct, use and exploit commercially in any way both the aforementioned protected industrial designs, trademarks and logos, as well as the products in which they are incorporated.
Any of the above actions is a violation of the intellectual and industrial property rights of DESIGNER’S CAT, which may prosecute and seek compensation according to the applicable legislation.
The appearance of the above protected content at www.designerscat.com may not be deemed to grant license to use any of the aforementioned elements.
Creation of personal account – Registration
In order to make commercial transactions at www.designerscat.com it is necessary to create a personal customer account (registration). The customer submits his/her identity (name or title, home or business address, telephone number) and his/her email address. Consequently, he/she selects a user name and a password.
DESIGNER’S CAT reserves the right to delete the account of a particular customer if it transpires that the information he/she has submitted is false or if he/she has never proceeded to a transaction or if he/she is using the account maliciously or he/she attempts to alter the website or its character.
The customer, being the owner of his/her email address, is wholly and exclusively responsible for its use and the content of the messages transmitted through it, and he/she is obliged to notify DESIGNER’S CAT of any unauthorized use of his/her personal email address, as well as any attempt at hacking his/her personal email account.
Protection of personal data
The handling and the protection of the personal data of the customers of www.designerscat.com is subject to the provisions of Law 2472/1997 for the protection of the individual from the handling of information of a personal nature, as currently in force and of General Data Protection Regulation 2016/679/ΕU on the protection of personal data (GDPR). Such data are processed by virtue of the provisions of art. 6, par. 1(f) of the GDPR.
The use of the website and the submission of personal data are by themselves proof of the user’s consent concerning their collection, storage and processing under the terms mentioned below and on the basis of an option clearly available to the user.
By virtue of art. 6 of Law 2472/1997, DESIGNER’S CAT maintains records of the www.designerscat.com users’ personal data for reasons of communication and statistics and may process part or all of the data in said records in the aim of statistical review or improvement of services rendered. These records include the contact details of customers (full name, mailing and billing address, email address, password) as well as statistical data concerning the frequency of visits to www.designerscat.com, the purchase history, the amount of each purchase, the customer wish list, the participation in promotional activities, internet browsing data, social media data and cookies.
DESIGNER’S CAT has no right to, nor will it, transfer the user personal data records to any third person or legal entity, unless obliged by Law.
Rights of data subjects
Customers of www.designerscat.com have the right to request via email:
(a) access to personal data and the information stemming from the processing of such data, as well as relevant electronic copies (art. 15 GDPR)
(b) the rectification, without undue delay, of inaccurate personal data or the completion of incomplete personal data including by providing a supplementary statement (art. 16 GDPR)
(c) the erasure of personal data (art. 17 GDPR)
(d) the restriction of processing of his/hers personal data (art. 18 GDPR)
(e) electronic copy of his/hers personal data in a structured, commonly used and machine-readable format in order to transmit them to another controller (right to data portability, art. 20 GDPR).
Customers of www.designerscat.com have the right to object at any time to the processing of their personal data by withdrawing their general consent under the provisions of art. 21§1 GDPR and mentioning overarching reasons which overrule the legitimate interest of processing their personal data by DESIGNER’S CAT, according to art. 6§1(f) GDPR. They may also object at any time to the processing of their personal data for purposes of profiling or direct commercial promotion, according to art. 21§§2, 3 GDPR.
Finally, customers of www.designerscat.com retain at all times the right to file a complaint with the competent data protection oversight authority.
In case of submission of personal data of minors, the Data Protection Officer erases such information, following the request of the minor's parent or legal guardian. The request is transmitted to the Data Protection Officer by email to firstname.lastname@example.org.
The company DESIGNER’S CAT Μ.ΕΠΕ is responsible for the processing of the personal data of the customers of www.designerscat.com. The personal data of the customers of www.designerscat.com are collected only for the purposes for which the customers have expressly acquiesced. The processors of said data are located within the EU and are bound by General Data Protection Regulation 2016/679/ΕU on the protection of personal data (GDPR). DESIGNER’S CAT has taken all necessary technical and organisational measure to ensure that the personal data of its customers are safe and that access to them is according to the applicable law.
Data Protection Officer
Customers of www.designerscat.com , by means of browser options, may at any time delete already stored cookies, prevent the creation of new cookies, prevent personalised advertising or be notified any time that a cookie is about to be installed in their computers, by means of an option clearly available to them.
Links and hyperlinks
DESIGNER’S CAT is not responsible for the personal data protection policy, the electronic transaction security, the legality and accuracy of information or services, the content and the quality of services rendered by other websites, to which www.designerscat.com directs its users through links, hyperlinks or banners. Similarly, DESIGNER’S CAT is not responsible nor does it endorse the content of websites, to which it directs or with which it is linked.
Security of electronic transactions
Electronic transactions are made through the SSL (Secure Sockets Layer) of the banks mentioned in the "Payments" section by redirecting the customer to the bank’s website. DESIGNER’S CAT does not collect process or store the details of the customer’s credit, debit or prepaid card. DESIGNER’S CAT is registered under number 007663701000 with the General Business Registry of distance sellers, as provided in art. 3 (i)(d) of Law Ν. 2251/1994 on consumer protection.
Method of payment
Payment is made by credit, debit or prepaid card, through Pay Pal, by payment in cash upon delivery and by remittance to the bank account of DESIGNER’S CAT (more information in the "Payments section).
The www.designerscat.com e-shop sells christening and children fashion products, accompanied by the authentic label of DESIGNER'S CAT.
High-resolution photographs from different angles are provided in order to present the products in the most accurate manner, so as to facilitate the selection by the prospective customer. Images and colors of products for sale may not correspond fully to the fabrics, due to the internet browser characteristics and/or the resolution of the user's screen.
Most of the products presented in www.designerscat.com are readily available. In case of order of a non-available product, the customer is notified by telephone within five (5) working days.
Prices and VAT
Product prices are in Euros (€) and include the corresponding Value-Added Tax (VAT) and other applicable charges. DESIGNER’S CAT reserves the right to modify prices without prior notification; it is, however, bound to implement the price posted at the time of the order.
Listed prices do not include shipping/delivery costs, which are calculated and added upon the completion of the order.
Issuance of invoice
DESIGNER’S CAT issues retail sale invoices for the purchase of products through its website by individuals. Business invoices are issued to corporations or professionals if the necessary data are provided, ie. corporate title, profession, business address, VAT number and Tax Office of the customer. The invoices are delivered along with the products.
Any late delivery of an order which is due to reasons of force majeure does not incur any liability on the part of DESIGNER’S CAT. In such case, DESIGNER’S CAT notifies the customer for the reason of the delay and sets a new deadline for the delivery, providing the customer with the option of canceling the order and receiving full refund.
Order cancellation and return policy
An order may be cancelled either by telephone (+30 2109902190), or by email message (email@example.com) by sending a request titled "Order cancellation" and mentioning the order number, provided that its processing has not begun and that less than 24 hours have elapsed since the time the order was placed in www.designerscat.com. The refund is made within ten (10) working days from the date of cancellation, in the manner payment was made.
Product returns due to mistaken item or excessive quantity delivery, product defect or lack of product properties described at www.designerscat.com are made at the expense of DESIGNER’S CAT following the notification by the customer, which must be submitted within twenty (20) calendar days from the delivery of the returned product by email (firstname.lastname@example.org) or telephone (+30 2109902190).
If a defect is verified, DESIGNER’S CAT, at its discretion, may repair or replace the product, otherwise, if the repair or replacement in a reasonable time is not possible, the transaction will be cancelled and the amount paid by the customer will be refunded in the manner payment was made. Products returned due to mistake in the delivery, defect or lack of described properties must be accompanied by the relevant shipping and sale documents and their original packaging.
Right to withdraw
According to the provisions of Law 2251/1994 on consumer protection, as amended and currently in force, the customer may withdraw without reason from a distance sale contract within a deadline of fourteen (14) calendar days from the date of delivery of the product, by sending to DESIGNER’S CAT a standard letter of withdrawal (### link ###) by email. After the expiry of the aforementioned deadline, the customer no longer has the right to withdraw and DESIGNER’S CAT has no related obligation towards the customer.
Upon completion of the aforementioned withdrawal procedure, the returned product, which must be in its original pristine condition and in its full original packaging, is either handed off by the customer at the business address of DESIGNER’S CAT or is sent there by courier at the customer’s expense. After receiving and checking the returned product and within fourteen (14) calendar days from the date of the delivery to DESIGNER’S CAT of the returned product, DESIGNER’S CAT refunds the customer in the manner payment was made.
Liability of DESIGNER’S CAT
DESIGNER’S CAT is bound by the provisions of the Civil Code concerning sale, as well as of Law 2251/1994 on consumer protection, as amended and currently in force.
DESIGNER’S CAT takes the necessary measures for the smooth, safe and continuous operation of www.designerscat.com and is not responsible for any loss or damage caused to the customer due to navigating in said website or using its services, especially if said loss or damage is caused by applications installed without DESIGNER’S CAT knowledge or by technical problems in the internet provider’s server.
Applicable law and competent court
The present terms are governed by the Greek Law. Any related dispute shall be referred exclusively to the Courts of Athens, Greece.